Company Protocols and Procedures

Relationship between employees:

The Company is committed to the protection and promotion of human rights and, with this concept in mind, this policy incorporates guidelines on the responsibility to respect human rights, build greater trust with our external stakeholders, and demonstrate good international business practices.

The Company's human rights policy is based on the following:

• The Universal Declaration of Human Rights
• The principles of the United Nations Global Compact.
• The International Labor Organization (ILO) Declaration on Fundamental Principles and Rights at Work.

The company fosters and promotes an inclusive and respectful work environment by establishing clear standards of behaviour;

 

Non-discrimination

• The Company rejects any discriminatory behaviour and employee diversity is valued and respected.
• Job applicants are judged on the basis of their performance and qualifications without regard to race, creed, gender, religion, national origin, age, disability, veteran status or sexual orientation.
• Appropriate compensation will also be determined on the basis of performance and qualifications without regard to race, creed, sex, religion, national origin, age, disability, veteran status or sexual orientation.

 

Prohibition of Child labor, forced/compulsory labor:

• The Company opposes any form of harmful child labor and forced or compulsory labor.
• Harmful child labor or the use of forced or compulsory labor is prohibited in all Company workplaces.

 

Freedom of association and collective bargaining:

• The company respects the right of employees to join, form or not to form a union without fear of retaliation, intimidation or harassment.
• When employees are represented by a legally recognized union, the Company is committed to constructive dialogue with their representatives.
• The Company makes the effort to reach mutually beneficial agreements, collaborating with its workforce to find solutions for day-to-day interactions, as well as in contract negotiations.

 

Health and safety:

• Maintaining a safe and healthy work environment is fundamental to the Company.
• Accidents harm employees and undermine the effective performance of the company, as well as the trust of the communities in which we operate.
• The Company is responsible for accident prevention by maintaining a healthy work environment, promoting a proactive safety culture, following procedures and using all necessary personal protective equipment.

 

Harsh or inhuman treatment or harassment are not permitted:

• Employees are treated in accordance with the policy of maintaining a work environment free of all forms of harassment, whether sexual, physical, verbal or psychological.
• The Company prohibits the use of indentured servitude, slavery, bondage or any other involuntary forced labor.
• The Company rejects corporal punishment of any kind, harassment by any offensive act, humiliating comment or display, insults and any act of intimidation or threat.
• The company has a specific HR policy and internal procedures related to personnel certified by ISO 9001 and a corporate policy and application programs for health and safety.

 

Procurement Policies:

The company has developed a Responsible Purchasing Management Policy to ensure that the process is carried out in a safe, sustainable, environmentally responsible and transparent manner in each of the processes.

Purchasing management procedures were designed to ensure respect for equal treatment among suppliers, taking into account the particular characteristics and constraints imposed by the local environment and respect for fair competition. All procurement decisions are based on the criteria of; price, quality, performance, delivery time and suitability of the proposed services for each need in specific circumstances. The company has a specific Purchasing Management policy and internal procedures for dealing with suppliers and/or service providers certified by ISO 9001 (Annex II).

 

Anti-Corruption and Anti-Bribery Policy:

The Company is firmly committed to the prevention of corruption and expects its employees, officers and directors to conduct themselves in an honest and ethical manner when dealing with government officials and any other parties. The fight against corruption is an absolute priority for the Company and to this end, it has developed policies in accordance with all the laws in force in the countries in which it operates, and in general with the international conventions applicable to it.

 

Prevention of any form of money laundering:

Money laundering consists of reinvesting illegally obtained sums of money in legal activities. The Company takes all appropriate measures to prevent any form of money laundering in the course of its business.

 

Conflicts of interest:

A conflict of interest exists in those situations where there exists interference between a Company interest and a personal interest of the collaborator, compromising the independence, impartiality and objective exercise of a function.

The company requires its employees and third parties to demonstrate loyalty and avoid placing themselves in a position where they could find themselves in a conflict of interest situation.

 

Respect for confidentiality in business:

The Company assures its employees, related third parties and customers that the information provided is treated with due respect and used only for authorized purposes. All employees have a general obligation of confidentiality of information made known to them in the course of their duties, and particularly in the course of specific business relationships. Confidential information is information whose disclosure to an unauthorized person could seriously damage the reputation of the Company, its employees or its customers.